Our relationships are what make us sustainable
Quality products, with quality service. Sounds simple, doesn't it? Its not though, and to achieve the level of customer satisfaction that we strive towards requires a huge amount of effort and dedication from our team.
We are only as good as the people we surround ourselves with, and we are incredibly proud to say that the team we have built (and continue to build) is like family, and every day we lean on one and other to grow this business one step at a time.
Thankfully, the reward for the hard work is often strong trusting relationships within our communities, with homeowners, builders, and architects, and below you will see a small sample of some of the testimonials we have received from those clients in the recent past:
PEI Homeowner
"We are not only happy, I think we might be in love with the new entry system! We expected the improvement in heat retention, but not to the extent it is cutting out the cold. And to boot, it's cut down significantly on noise from outside as well.
​
The team was awesome with the installation process, start to finish. They were meticulous in the details I didn't expect - like coming back to remove the white caulking and putting black instead, which looks fantastic - and really looking after the original trim and making it work.
​
There was a reason we went with Ultimate originally - a set of French doors we loved when we saw them at a trade show, installed two-three years ago. The new entry system just reinforced the point about quality and workmanship. I can safely say, we'll be back!"
Ottawa Homeowner
"Did a lot of research on replacement windows and suppliers before choosing Ultimate. Can only say good things about them. They listened and offered excellent solutions for an old house. Marvin windows were the perfect choice - durable and energy efficient. Installation went very smoothly - a very highly skilled, reliable team. Among the very best service I’ve encountered on house improvement projects. Many thanks Randy and Eugene!"
PEI Homeowner
"Ultimate Doors and Windows (Charlottetown) just completed the installation of two doors and two windows in our house. If you are considering having existing windows and/or doors replaced I highly recommend this company.
​
I rate the quality of work carried out - as exceptional. Competence, professionalism, dilegence, and sincerity summarize our experience with Ultimate.... Our expectations were exceeded, no easy feat, and I cannot say enough about the quality of the staff, very knowledgeable and personable."
PEI Homeowner
"Just had a fabulous experience with Ultimate windows and doors Charlottetown & I had to shout about it! Such a pleasure to deal with the whole team 😀. From my first encounter with Melanie , through to Chris and the ace team of Sam & Jack…lovely. Friendly. Professional.Detail oriented. This is a class outfit. I couldn’t have been more impressed,and I am so thankful to have found them.
​
We have a very old house(circa1907) requiring a special touch and a respect for the history of the place.The team at Ultimate Windows knew how to deal with crumbling plaster,original trim, and the lack of a “ square” or level measurement anywhere in the original building 🤣.
​
The doors did take awhile to arrive, (no fault of the company ,thank you COVID and Fiona ) but once they got here, they were installed to perfection.
I can’t thank them enough for doing such a wonderful job & I can’t recommend them more highly. You get what you pay for folks! Windows are next "
